English version · informational translation

Terms of Service

These Terms govern access to and use of the website dorosh.it, including its informational materials, the document shop and requests for consultation. By using the site you accept these Terms. If you do not accept them, please do not use the site.

1. Who provides the service

The website dorosh.it is owned and operated by DOROSH & PARTNERS SRLS, C.F./P.IVA 09577791214, REA NA-1042376, with its place of business in Milan, Italy (hereinafter "Dorosh & Partners" or "we").

E-mail: info@dorosh.it · telephone: +39 377 099 7707 · Telegram: @dorosh_lawyer

2. Scope and acceptance

These Terms apply to every visitor of the site, in any language version. Individual services may be governed by further agreements: a service contract, a mandate or a written order confirmation. Where these Terms and an individual agreement conflict, the individual agreement prevails for the subject matter it covers.

The version of the Terms published on the site at the time of your enquiry or order is the one that applies.

3. What the site offers

• Informational materials — articles, procedure guides and country sections. This is general information about law and administrative practice, current as at the date of publication.
• Document shop — application templates, checklists and request forms, delivered in digital form.
• Consultations and case handling — individual legal assistance under a separate agreement.

4. No lawyer-client relationship

Browsing the site, reading its materials, submitting a form, buying a template or exchanging messages on a messenger channel do not create a lawyer-client relationship and do not oblige us to take on a case. Such a relationship arises only after the terms have been mutually agreed, a conflict-of-interest check has been carried out and the relevant contract or mandate has been signed.

Until then, please do not send us confidential documents or information that is not necessary for a preliminary assessment: material sent before an engagement is entered into may not be covered by professional secrecy.

5. Document shop: ordering, payment, delivery

The goods in the shop are digital documents (templates, checklists, request forms). An order proceeds as follows:

• you submit a request with your name, e-mail, telephone number and preferred messenger; no payment is required at this step;
• a member of staff clarifies the country and your situation and checks whether the chosen document fits. If it does not, we say so directly and propose the document that does, or a consultation;
• once agreed, you receive an invoice. The price is communicated before payment;
• the document is sent to the e-mail address you provided once payment has been received, as a rule on the same working day.

A request submitted through the site is not in itself a concluded contract: the contract is concluded at the moment we confirm the order and issue the invoice.

6. Right of withdrawal and refunds

Documents are supplied in digital form, not on a tangible medium. Under Article 59(1)(o) of the Italian Consumer Code (Legislative Decree 206/2005), the fourteen-day right of withdrawal does not apply to digital content whose supply has begun with the consumer's express consent and with acknowledgement of the resulting loss of the right of withdrawal. By placing the order and receiving the file, you give that consent.

In practice this means:

• paid, document not yet sent — you may cancel the order and the amount is refunded in full;
• document already sent — no refund applies. This is exactly why the document is checked against your situation before payment rather than after;
• the wrong file was sent, the file is damaged or does not match its description — we correct this at no cost and, where correction is not possible, refund the amount.

Refund requests go to info@dorosh.it, quoting the invoice number. Refunds are made using the same payment method.

7. Rules of use

In using the site, you undertake not to:

• submit false data, other people's personal data without a legal basis, or unlawful content;
• use the forms or messenger channels for bulk mailings, spam or automated enquiries;
• attempt unauthorised access to the site, its service areas or its servers, or place an excessive load on them;
• extract the site's materials in bulk, including by automated means, in order to build a derivative or competing service.

8. Intellectual property

Texts, images, video, structure, design, logos and other elements of the site, as well as the documents sold in the shop, belong to Dorosh & Partners or are used on a lawful basis, and are protected by copyright and trade mark law.

Purchasing a document grants you a non-exclusive right to use it for your own case: to complete it, print it, file it with the competent authority and adapt it to your circumstances. Resale, publication, distribution, inclusion in paid services or transfer to third parties as your own product are not permitted.

Quoting the site's materials is permitted to a reasonable extent, with attribution and an active link.

9. Third-party integrations · TikTok

The site has a service integration with the TikTok platform. Its purpose is strictly limited:

• the integration is used solely to publish Dorosh & Partners' own video content to the company's own corporate TikTok account and to review the statistics of that content;
• visitors to the site do not log in or register through TikTok — there is no TikTok login on the site;
• data of site visitors, of the contact forms and of conversations is not transmitted to TikTok and is not combined with data obtained from TikTok;
• access is granted by the owner of the corporate account and may be revoked by them at any time in TikTok's settings.

Which data the company receives through this integration, and how long it is kept, is described in the Privacy Policy. Use of the TikTok platform itself is governed by the TikTok Terms of Service and the TikTok Privacy Policy.

The site also links to external communication channels — Telegram and WhatsApp — and uses Google Analytics 4 after consent has been given. Those services operate under their own terms.

10. Availability of the site

We aim to keep the site running, but we do not guarantee uninterrupted availability: maintenance work and failures of hosting, networks or third-party services are possible. We may change, suspend or discontinue individual sections and functions of the site, including the shop, without prior notice.

11. Liability

The materials on the site are provided as they are. We are not liable for decisions taken solely on the basis of general information published on the site or of a template completed independently, without a professional assessment of the individual case, nor for the outcome of proceedings before an authority or a court, which does not depend on us.

Nothing in these Terms limits liability that cannot be limited under applicable law, in particular liability for intent, gross negligence, harm to life and health, and mandatory consumer rights.

12. External links

The site contains links to third-party resources — official portals, registers, communication platforms. We do not control their content, availability or policies and are not responsible for them. Following a link is at the user's own discretion.

13. Personal data

The processing of personal data is described in the Privacy and Cookie Policy, which forms an integral part of these Terms.

14. Changes to the Terms

We may update these Terms following changes in legislation, in our services or in technology. The version in force is always published on this page together with its update date. Orders already confirmed are governed by the version in force at the time of confirmation.

15. Governing law and jurisdiction

These Terms are governed by Italian law. Disputes fall under the jurisdiction of the court of the place where Dorosh & Partners has its place of business, unless mandatory rules provide otherwise. A consumer resident in the European Union retains the right to bring proceedings before the court of their place of residence and may use the European Commission's online dispute resolution platform: ec.europa.eu/consumers/odr.

16. Contact

Questions about these Terms: info@dorosh.it, DOROSH & PARTNERS SRLS, Milan, Italy.

Last updated: 6 September 2026 · Version 1.0